Airtel
Airtel Live is charging even while GPRS is activated

I've 2 GB GPRS Paid plan. But whenever I'm using the net, It is connecting to Airtel Live and costing me a lot.

I want to disable the Airtel Live service, without affecting the GPRS service.

Called Customer care many times, but they are just hanging the phone, or saying It cann't be disabled without disabling my GPRS.

HELP.

Vishnu