Purchased airtel sim on 10 nov, Airtel cut my connections on 21 nov without any message or alert. Went to Airtel office on 22dec, they gave me duplicate sim and said they will take 3-4 days to activate. Till 2nd dec my Phone dint get activated. Went again to Airtel office, which airtel executive initially said he dint know where my application form is and told me to resubmit application form., then i looked some pile of forms kept on the table where i found my my Duplicate sim form was still lying on the table, as they dint do anything with it. After requesting executive 50 times, he finally said he is reinstalling the sim. But after that only my outgoing calls were activated and that also at Rs 1.5 per call whereas i had Rs 250 left in my sim @ call rate 1p/sec. Till date 11 dec my incoming is still barred and i cant send message to anyone. Regarding this call rate airtel executive asked me to call sm1 at 51111 from airtel office only. I called him n told problem and then he asked me to hold and never picked up phone again ..i kept calling him 10 times. Airtel executive name is Surendra his number is 9717578336. I went twice on 5 and 6 dec and he said problem will be fixed in 1 day. and now he dont pick call
Is airtel trying to push their loyal customers to permanently switch to other account? When i went to airtel office 50 other customer were there who have same problem that their prepaid number has been cut off by airtel
I have been harassed too much as by airtel. Time to move to consumer court to get some relief. Thanks airtel for such horrifying experiecne.
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