FRIENDS CHAT SERVICE- NOT CANCELLED
RECENTLY THERE IS A SERVICE CALLED “FRIENDS CHAT” WICH S DIRECTLY ACTIVATED BY THE AIRTEL COMPANY DIRECTLY.THIS IS A SOURCE OF INCOME TILL THE TIME U DON CHECK UR MESSAGES.THE SAME PROBLEM WITH MY FRIENDS USING AIRTEL NETWORK...
V DINT ACTIVATE TIS SERVICE.
THIS SERVICE TAKES INITIALLY RS.30 MONTHLY CHARG.RS2 FOR EACH MSG SENT BY COMPANY.EACH DAY U MAY RECEIVE NEARLY 10 MESSAGES.SO U REPLY OR NOT UR MONEY IS REMOVED…..
I M THE ONE AFFECTED BY TIS PROBLEM.SO UR QUESTION “WHY DON’T U STOP THE SERVICE SENDING MSG OR CALLING THE CUSTOMER CARE”
I TRIED SOLVING BY SENDIN MSG “STOP” TO UNSUBSCRIBE..BUT IT WIL ALWAYS REPLY U AS “INVALID RESPONSE”, ”UNRECOGNISED”…..
SO NXT I TRIED CALLING TO AIRTEL CUSTOMARE CARE.INITIALLY THEY MAY SEND U A MSG AFTR CALLING THEM AS SERVICE STOPPED .BUT THE SERVICE S NOT STOPPED UNTIL U RECEIVE A UNSUBSCRIBED MESSAGE FRM THE SAME NO..
REPLY TO ME FRM CUSTOMER CARE WHEN I ASKED WAS”DO WATEVER U WANT……..ANYWHERE U GO AND COMPLAIN……….”SAID BY SRINIVAS, AIRTEL CUSTOMER
CARE CHENNAI.
I HAV LOST MORE MONEY SINCE I NEGLECTED READING MESSAGES FOR 2 MONTHS.IF ANYBODY CAN PROVIDE ME WITH A ALTERNATE SOLUTION INSTEAD OF THROWING OUT THE SIM ND TO BUY NEW…….KINDLY HELP ME OUT ………U R ALWAYS WELCOME ……..
MY MAIL ID IS [email protected]
THNX ND REGARDS,
SUDHAR….
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