BSNL PREPAID MOBILE
Services Barred

Hi,

I have sent a mail to the Head of BSNL Cellular Services, Jaipur (Rajasthan), but till yet nothing received and no response, they never care about anyone, even judicial matters.

I wrote to the Head :

"Dear Sir,

This mail is regarding to complaint for my bsnl prepaid services, that since a month I am unable to avail the services of bsnl due to barred services, why I don't know and also continuesly in touch of your customer care persons, but till yet never getting any resolution of the issues, why please clairify me what happened and why?

My mobile SIM has life-time validity, full of balance, documents delivered to the BSNL, no any issue from my side, and also your customer care support team says, that I should not receive any issue in this case and according to them no issue has raised due to any reasons, but don't know why my services are barred.

BSNL Service Type: Prepaid Excel Services

BSNL SIM Holder: Mrs. Chandra Kanta

BSNL Prepaid Number : 9530132130

Documents submitted: Voter ID Card, Photo, Residential Proof and others as required with the Application Form

Please help me out with this issue, because this is very important number for us.

Regards"

Tell me what shall I do now and how?

Waiting for positive reply...