Inconsumercomplaints.com » Telecommunications » Review / complaint: Aircel - Balance Deduction | News #47886

Aircel
Balance Deduction

My mobile number is 9463543265 (aircel punjab jalandhar circle) registered by name Paramjit Singh. My gprs validity as well as data was remaining. Even when i inquired about gprs balance (*126*3#), it showed 2G data used: 198360.00 (in KB). I had activated rs. 124 pack which was for 3 months with 1 GB data usage per month. Thus I had about 800 MB remaining. It is worth mentionable that *126*3# shows some data used, only when pack is active, otherwise it shows data used 0.00 or "No buckets active".

I used internet (with APN aircelgprs on PC, as i did before) and downloaded about 23 MB data from a free song site (hotjatt.com), but after that my WHOLE BALANCE (ABOUT RS. 250) WAS DEDUCTED from my account.

I did not get proper response from customer care centre. They said that my pack was not active, but as already mentioned, my pack was active with a lot of space remaining

I just want that money back in my account as deduction is not justified.


Company: Aircel

Country: India   State: Punjab   City: Nawanshahr

Category: Telecommunications

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