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P
My mnp service not ok

Dear Customer,

Thank you for contacting Reliance Customer Care.

With reference to your e-mail regarding services issue for your Reliance GSM number 9426105958, please note that your Customer Application Form (CAF) is not updated in our system. Hence, we request you to visit nearest Reliance Communication Outlet with proof of address and identity for further assistance.'

Please find the list of Reliance Communication Outlets and documents covered under proof of address and identity attached herewith.

Regards,

Neha Pathak

Customer Care

Reliance Communications

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

&--Original Message&--

From: pramod parmar ([email protected])

Date: Friday, March 04 12:39 PM

To: [email protected] ([email protected])

Subject: my no active

your answer is not satisfied

plz my number active

pramod

&&&- Forwarded message &&&-

From: [email protected]

Date: Thu, Mar 3 at 6:20 AM

Subject: RE:'ADAG=007-957-509' Reference to your e-mail

To: pramod parmar

Dear Customer,

This is with reference to your e-mail regarding service issue. Kindly note that we request you to write us back with the following details.

Was he ever able to use services after Port IN: (Yes/NO)

MNP Status inquiry status & Time

Number which the customer had tried

Port IN Request placed on (Date)

Port Out Operators Name

Error Message while incoming call

Error message while outgoing call

CAF Number (if available)

Date of Subscription

Date of submission of CAF (Incase -Re-submitted)

Name and Location of dealer /distributor

Alt Contact number

We would require the same to assist you better.

We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.

Regards,

Manojkumar Prajapati

GSM Customer Care

Reliance Communications

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications Ltd and is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

&--Original Message&--

From: pramod parmar ([email protected])

Date: Wednesday, March 02 07:21 PM

To: [email protected] ([email protected])

Subject: mnp service not work proper

my mob no 09426105958

this no. outgoing is ok in coming is not work

plz output my case

troubling this convertion

plz fast work

dear sir

i am already submitted my document in reliance web world ring road branch surat, gujrat, india,

contact person name mohshin shikh cell no. 09328668666

this is not ans ware proper

my case start 25-01

& 17-2 reject my case upc code is invalid rezone

net try 19-2 new ups code is generate same day re sending application my reliance web world mohshin shikh

next 7 days my Mobil is active & outgoing only & 25-02 sms center no. 52811 other service is active 24 hour work your mobile (message is: dear reliance customer, thank you for getting connected with reliance applicable benefits will be given to you in 24hrs. for assistance dial *369)

but this is not work

i am again go to reliance 27-02-211 to continue daily in reliance web world 1 to 3 hour waiting best replay but replay is zero

& this day date 5-30 i am going 3.5 hour waiting & answer is your connection is rejected

your service is very bad

i am interested for new connection qty 5. but i am not satisfied & i am watching how to destuarb to customer daily minimum 100 coustermer is face is very service is bad

bye

thanks for my mail answer

my id is [email protected]

&&&- Forwarded message &&&-

From: [email protected]

2 days ago by pramod parmar [send email]

Dear Customer,

This is with reference to your e-mail regarding Mobile Number Portability (MNP). Kindly note that your request has already been taken and same is in process. We are working on it and we will respond to you shortly.

We appreciate your patience and co-operation in this regard.

We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.

Regards,

Anju Naikodi.

Customer Care

Reliance Communications

For further details, you can visit our web-site www.rcom.co.in or write to us at [email protected].

You may also call on *222 or 198 (Both are Toll free) from your Reliance Phone or 3033 4343 Chargeable from any other phone.

You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.

Please register yourself on the portal. For difficulties in registration, please write to [email protected].

Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).

Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications Ltd and is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

&--Original Message&--

From: pramod parmar ([email protected])

Date: Monday, February 28 12:35 PM

To: [email protected] ([email protected])

Subject: my mnp service is not active proper 9426105958

dear sir

my number is not work proper

my name is pramod v. parmar, i am using bsnl gsm mobile srvices my

number is 9426105958

i am convert to relince cdma service

my first application on 25-01 but this application is reject by

uniq code 17-02

again i try re send aplication but my number is active relince only

out gonig is ok incoming is not ok & bsnl number is normal working

plz check my mail argent reply

pramod parmar, surat. gujrat, indi


Company: P

Country: India   State: Gujarat   City: Surat

Category: Telecommunications

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