Dear Sir/Madam,
This is to inform you that I am a subscriber of aircel mobile services, I am really shocked to this service provider activate caller tune to my mobile
without my knowledge and deducted Rs30 from my balance. I repetedly complained to their costomar care but they ignored that matter and they not taken any action till date. My complain number is 1-1444111695 on dated 03/01.It is not happened first time, In 30 days they activated dilartune to my mobile three times and they deducted Rs90 from my balance.
Recent they activated dailrtune on dated 25/01.I complain to their customar care complain no is 11580028450 on dated 25/01 but as per their customar care exicutive he introduce his self Mr sudip mitra there are no option to refund money to customar once sould it charge. Even they block customer care no. from my mobile hence for I am totally helpless.
I think in this way company is cheating to their customer. So I request you that please take nessasary action so that I get back my money which is company deducted from my account and teach a lession that it will be not happen with anothar customar.
Thanking you. Yours faithfully
Jayprakash Singh
M. no.9804135185
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