Inconsumercomplaints.com » Telecommunications » Review / complaint: Aircel - Dailer tune actived without aknowledge and deducted money | News #48577

Aircel
Dailer tune actived without aknowledge and deducted money

My name is kishor mhaske my Aircel no is 9768400127.Sir my mobile is dead due to

some technical reason from 10 feb and before that my balance was 27.33 rs. Sir

on 12th my balance reduce to 25 rs when i check my card balance. I call to customer

service and i got csv No.1_1662856261 and was to that with in 48 hours i will get the

solution. After that gave several call then my email id each and every time they were

speaking with me as if i am calling for 1st time, then send a Email thrice but the reply

was that ur dialer tune as being active we will deactivate ur tune but we cannot refund

30 rs.

Sir first of all how could my dialer tune as being active with a dead mobile and without my acknowledgment .the cost of Dialer tune is 30 rs so why my 25 rs

is being deducted .they are not taking a mistake granted.the issues is not of

25 rs but they are doing there business by doing like this malpractice.i want my

money refund pls help me


Company: Aircel

Country: India

Category: Telecommunications

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