DEAR SIR,
I AM USER OF AIRCEL MOBILE AND MY MOBILE NO. IS 8802956630. ON 13TH APRIL 8.23 PM, I GOT A MESSAGE FROM 57000 THAT AIRCEL FRIENDS ZONE HAVE BEEN ACTIVATED AND 20/- HAS BEEN DEDUCTED FOR 20 DAYS FROM MY MOBILE. I COMPLAINT ABOUT IT VIA COMPLAINT NO. 1-18665858 TO CUSTOMER CARE EXECUTIVE AJIT KUMAR ABOUT IT, HE TOLD ME THAT MY COMPLAINT WILL BE RESOLVED TILL 17TH APRIL. ON 20TH APRIL I ASKED ON CUSTOMER CARE ABOUT IT, HE TOLD ME THAT THIS SERVICE IS ACTIVATED BY ME NOT BY THE COMPANY, SO THE CO. WILL NOT REFUND MY MONEY (20/-).
SIR PLEASE TAKE AN ACTION AGAINST THIS COMPANY BECAUSE THEY DEDUCTED 20/- AS THEIR WISH AND MAY BE ANOTHER DAY THEY WILL DEDUCT WHOLE AMOUNT FROM MY BALANCE OR OTHER CUSTOMER`S BALANCE. PLEASE TAKE AN ACTION IMMEDIATLY.
THANX AND REGARDS
VAIBHAV MAHESHWARI
MOB-8802956630 & 9210461456
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