Dear Sir/Madam,
this is to inform you that, i had a post paid connection of Aircel (No. 9851005557)
i am using this connection since last 3 months, but i had found that my bill generates more than my expectation infect my credit limit is just 700 Rs. but my bill comes more than 900 Rs. every month.
i called customer care regarding my issue they referred me to contact Siliguri Branch office, i went to Aircel office Siliguri Branch with my grievances but no one was bothered to help me with my issue, even i requested them to migrate my connection into a prepaid but they denied to migrate them, while taking this postpaid connection i was said by the Aircel Representative that if the service doesn't suite me i can migrate it to prepaid after 3 month. now when i am requesting them to migrate my number into prepaid they are denying to do it,
infect a staff of Aircel said me that if i force them for migration into prepaid or go for MNP (mobile Number Portability) with other service provider they would barred my lines, and this is what they did,
i am stuck into a serious problem with my number being barred as i am a sales man and missing important calls of my clients, sir you can understand that this is a month of february and next month is march a financial year closing and if i dont ful fill my target i would be fired from my job,
this mobile connection issue has created a great impact on my working life.
Hence, its my humble request you to look into this matter and get my connection migrated to prepaid.
Regards,
Joydeep Dutta
9851005557
9832030350
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