Myself Miss S. Pradhan having aircel number of 8759292697, one to two months back Rs.15/- has been deducted from my account for caller tune so i called the customer care and filed a complain, they assure me within some hour caller tune will be disconnected. But again after 13 days I got message that my caller tune is getting renewed within 2 days. I, again, immediately made complain, only after that caller tune has been removed from my no. within 4 hours. I always try to send START DND to 1909 huh no use answer is message sending failed try again later.
Story has not been finished yet, yesterday on 20th march I got 3-4 messages continuously from company telling that my your request will be processed shortly... without making any request I got that message. Next message was dear subscriber you have been charged Rs 30 for 30 days subscription for Dialer tunes. Third message was thank you; your dialer tune sadi gali has been set as per your request. And final message thank you, you can now enjoy cricket updates as your dialer tune.
Once again I called a customer care filed a complain telling about all the messages I got, she (customer care) checked that her in computer and told me that I made a request for that tune at 11.45 am..God knows my cell was with me, I didn’t make any call or request but they get request for dialer tune from my side. I ask her to immediately remove that tune and give back my amount which has deducted from my account. She insist that I made a call that’s why they fix dialer tune in my number.
On behalf of every Aircel Customer, I want strict action against Aircel Company. If no one can take action then I want every individual customer of aircel to unite and make every possible bad wish for this no.1 cheater company.
My wish is to close this company forever... and whoever is responsible for this foul play would not get any job.
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