Complaint / review / scam report
Airtel
PORT OUT request closed without consulting custome

Hi,

I had requested for PORT OUT from Airtel on 22nd Nov-2012 (Unique Porting Request ID: AZ248138). When I called up Airtel customer care on 05-Dec-2012, they said Airtel had cleared my case from their side.

However, when the PORT-IN service provider (Idea) told me on 09-Dec-2012 that there has been a refusal from Airtel, I rung them up yesterday (10-Dec-2012) and asked them about it. They bluntly said that I have been retained, and that too, with my consultation.

In the call from their c=side, I had explicitly mentioned, that I want to PORT out of Airtel, even if they improve their network.

I have been told to put in a fresh PORT OUT request, which I have done (ID: AZ382489).

Please let us know how to stop this harrasment of customers.

Thanks and regards

Arnab Sinha
Author: arnabsinha2013


Offender: Airtel

Country: India   State: Maharashtra   City: Pune

Category: Telecommunications

1 comment

ideacellular 17 December 2012, 1:32 AM
Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC310763 in the subject.

Regards,
Idea Cellular
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