Complaint / review / scam report
Idea
Online recharge failure

I recharged my idea 9947466985 with rs 555 two times at 18.55 and 19.02 on 11/12/12 by my credit card from idea portal and for rs 110 two times on 12/12 at 8.10pm 8.13 pm. with net banking from just recharge it .com . four of these recharges became failure saying that the amount will be credited within 7 days to my account. why all these recharges are failures? how can i recharge online under this condition.
Author: ani vinod


Offender: Idea

Country: India   State: Kerala   City: Palakkad

Category: Telecommunications

1 comment

ideacellular 19 December 2012, 12:34 AM
Dear Customer,

We regret to inform you that we are unable to find your recharge, thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards recharge of your number on our E-mail ID.ccare.kerala@idea.adityabirla.com. for further course of action.

Regards,
Ideacellular
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