Complaint / review / scam report
Airtel
Bill for Disconnected lan line numbe

I have called customer service on 3rd Nov 2012 to disconnect my Land Line and broad band because i relocated to UK and i have paid my final bill of 1845.10 rs in adyar the showroom rep confirmed that this will be my final payment to airtel. But on 12th dec 2012 my friend received a bill on my name and the bill amount was 613rs its a big surprise for me.. I called my neighbor conferenced the call with the Customer service rep his name is manikandan he cant understand english nor the phone number i gave more than 4 times finnaly i pissed off and asked him to transfer the call to his supervisor he denied it. He gave me a interaction id 193161633 and he said i will get a call from his supervisor on my alternate number.. her argued with me that the line got disconnected after 20 days and i need to pay for it. Its not my fault that u guys have not disconnected on time and more over am not going to pay for the service which i have not used... Hence i request to stop sending me the bills and the collection sms and calls. Thanks in advance...
Author: srisri86


Offender: Airtel

Country: India   State: Tamil Nadu   City: Chennai

Category: Telecommunications

0 comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.