Complaint / review / scam report
Vodafone
Corporate people attention please

I am postpaid corporate customer 2009 on words. my plan is using 6000SMS permonth and call charges as 600mini free with CUG. TRAI announced the SMS BlackOut Days on12Aug2010 so my network announce for corporate postpaid to limit the SMS 3000 perday 100sms but not applicable for SMS charge on black out day for corporate customer this information collect after discuss to my customer care when I saw the alert SMS. but this year before dewali i saw the same ALERT SMS as usual but not mention corporate customer also applicable. So i did’t care the sms, i thought previous year as usual alert sms so i used several SMS on dewali and before dewali but we celibate only one day the dewali some corporate no holiday also. but this vodafone fellows all the sms on both days charged with out my knowledge. After i shock see my bill conduct customer care you are in corporate customer so we can not revert this so conduct corpcare.chennai@vodafone.com. Then they replied levied correctly the SMS charges. What can I do?

now can i pay or not? please suggest this

if not how to handle with my network as per law and order

I yes in future this kind of collection will increased without information
Author: viswatronics


Offender: Vodafone

Country: India   State: Tamil Nadu

Category: Telecommunications

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