Inconsumercomplaints.com » Telecommunications » Review / complaint: Aircel - Fake service of aircel with 349 plan | News #49760

Aircel
Fake service of aircel with 349 plan

Dear sir,

I SK ALI AKHTAR ANJUM having mobile no 9853679924 . i got message from aircel office that there is a offer on recharge 349 u will get aircel to aircel unlimited free for 60 days and 2GB internet free. after getting message i m recharge on 25-01 of rs 349. exactly after 30 days means on 24-02 morning when i am talking

i see that there is my aircel to airce balance is 3500, it will charges one rupies per minute . after seening this i am calling to the aircel customer care the caustomer executive said there is some problem on free calls from aircel to aircel thats why aircel will give u this amount this amount will become zero after 24hour and u will get the unlimited free service after 24 hour. on 25-02 morning when i am start internet aircel will deduct 6 rupies from my main balance after seeing this i am again calling to the aircel customer care and i am asking why aircel deduct my 6 rupies from my main account they said that u have charge for internet on 349 recharge u only get one month internet

but 60 days unlimited free this is the secound time customer executive said that u will get the 60 days unlimited free

, this problem will solve within 24 hour.

BUT on 26-02 morning when i am calling to the customer care and asking that why not my unlimited free is updated on my account the executive said new thing that, this offer is unlimited for one month and 2nd month u will get 3500 minutes and one month internet only. after listning this word from customer executive i m saying that why sir aircel will send us the sms for 60 days free they said that this is the offer why you are not asking customer executive before recharge i said that sir on 24-02 and 25-02 your executive said that it will be update for unlimited free within 24 hour and the aircel to aircel free amount given by aircel it will become zero. what a fake service is given by aircel. i hope sir u will take serious decession on aircel and give rights punishment to aircel.

they are cheatig the customers by giveing this types of message . and sir they are also giveing wrong information to the customer . if its not unlimited free for 60 days why they are sending the message kindly sir take serious action on aircel. thank u

Regards

Akhtar

9853679924

orissa


Company: Aircel

Country: India   State: Orissa   City: Jajpur

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google