Complaint / review / scam report
Tata Docomo
Unfair balance deduction

Today i received a message from Tata Docomo as given below.

"Hi! You have successfully subscribed to offer of the day service on tata at Rs30/30days till 24-Jan. To Stop, Dial 155223 (tollfree) or dial *660*9# to unsubscribe"

30 rs from my balance is deducted. i contacted customer care. what a service man, my call was attended by a Tamil lady who don't know any other language.

anyway she managed to say that Tata Docomo is not responsible for the balance deduction and she don't have the authority to refund my lost balance.

i can't believe Tata Docomo even charges for customer care services.

my mobile number is 9072609350
Author: Nithin Antony


Offender: Tata Docomo

Country: India   State: Kerala   City: Ernakulam

Category: Telecommunications

2 comments

Tata Docomo 2 January 2013, 5:10 AM
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata Docomo 15 January 2013, 4:17 AM
Dear Customer,

We would like to inform you that the amount of Rs.30 has been already adjusted in your number on 25-DEC-2012.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.