Inconsumercomplaints.com » Telecommunications » Review / complaint: Tata Docomo - Unable to login in Pre-Paid Mobile Account | News #497817

Tata Docomo
Unable to login in Pre-Paid Mobile Account

Dear Sir/Madam,

My DoCoMo Number is 8976118634 and I've lost my Password. When I click forgot password link and provide the Mobile Number and click continue, it shows "Dear Customer, you have not changed your initial PIN. If you have forgotten your PIN, please contact customer care at 121 (Post-Paid & Pre-Paid) to receive new PIN".

Please help me sir. My e-mail id is '[email protected]'

Thanks in advance.

Regards,

Pradeep Shukla


Company: Tata Docomo

Country: India   State: Maharashtra   City: Mumbai Suburban

Category: Telecommunications

2 comments

2 January 2013, 5:24 AM
Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
15 January 2013, 4:20 AM
Dear Customer,

We would like to inform you that you can reset your my account password from tata docomo website any time.

Thanks and Regards,
Customer Care
Tata DOCOMO.
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