Complaint / review / scam report
Vodafone
Recharge Amount not credited

Hi All,

This is to bring in notice to you that, the mobile service provider (Vodafone) failed once again to provide the valuable service to the customers. Here is the reason for that, i have recharged my mobile with 51/- through online banking pre-paid recharge.

Before recharging my mobile, i have checked with the available full talk time recharges in Vodafone by dialing *111#, where in at option 8 Best Offer, it was listed as below.

1. 222 RC

2. 51 RC

3. 52 RC.

So as per the above list, i have chosen 51 RC and recharged through bank network online recharge. But unfortunately i have not received the recharge amount, so later on i have recharged with 222 RC through a retailer than i got this 222 recharge amount.

When i spoke with the Vodafone customer care executive regarding the 51RC which i have recharged in the morning. They said that there is no such RC available in Vodafone, If there is no such recharge available in Vodafone why that 51RC is listed in the Best Offer???

I have asked them to return back my 51 Rupees since it is not there, than the customer care executive said that i have to wait for 4 days to get back that amount credited in to my account. this is very ridiculous. I will not wait for even 10 minutes also.

Please lodge a compliant on the Mobile Service Provider (Vodafone) and do the needful.

Thanks,

Nagaraj.
Author: ankamshetti.nagaraj


Offender: Vodafone

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Telecommunications

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