Complaint / review / scam report
Reliance
GPRS BALENCE DEDUCTION

Dear sir,

i m shekhar kumar using reliance gsm service from 5 year, my mdn no. 9835308686 my circle is jharkhand, , yesterday evening i was recharged rs 99 gprs plan now i am checking my reliace gprs balence showing mein u hv zero balence of 2g, the problem is how my my zero? recently i call customer care but he was told ME THAT u had used 2 gb within 3 hour. i would like plzz send my gprs balence, , this is wrong deduction of my gprs balence, , , solve this problem it's urgent.

shekhar kumar

alternate no: 9835308686
Author: SaikoCool


Offender: Reliance

Country: India   State: Jharkhand   City: Ranchi

Category: Telecommunications

2 comments

RCOMcare 8 January 2013, 7:05 AM
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,
RCOMcare
RCOMcare 14 January 2013, 12:23 AM
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care
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