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What Happened to Aircel: Recharges are not working [Top Up Available]

Nowadays Aircel is not like before. At the starting of this month (November 2012), Aircel stopped their all Internet (2G/3G) recharges like at 7, 14, 48, 97 through easy recharge. But coupons are working even now… After 2 week, all easy Top Ups are also closed. But online recharges are available except internet offer on their site: https://epayment.aircel.com/online-recharge/ or www.aircel.com .

In this link, if you try to recharge for pocket internet, then you will get a message like this: ‘The recharge denominations are currently not available for the selected category. Please select another category to recharge’.

Availability of Top Up (Only for RS 50, 100 and 500) :

In India many states like Madhya Pradesh, Gujarat, Haryana, Punjab, Rajastan, Kerala, Karnataka, etc are suffering this problem.

Many people called to customer care to know the reasons of this problem.

They said many reason in different calls like these:

Ø This is a temporary issue, this will solve soon.

Ø We are finding the reason of this issue.

Ø Aircel is maintaining existing offers and preparing new offers.

Ø When someone said about PORT to another network (Lean more here), then they replied: Aircel will come back with better offers than now, and then you will suffer if you change to another network now, take care.

But common people and mobile shop owners are saying like these:

Ø One Aircel postpaid customer told: Aircel customer care called him and said "Tamil Nadu will take the control over Kerala circle, and all will okay within some days".

Ø Aircel will close or stop their service soon due to their loss.

Ø We don’t know / we have no idea about this issue.

Ø Network problems and will fix soon.

Ø Another network will buy the Aircel.

Ø Another circle will take control over on these issued circles.

Ø Aircel is discussing with other company for selling Aircel.

Ø Please PORT (change to another network) as fast before closing Aircel completely.

Ø In next month (December 2012), a final decision will come by Aircel.

and therefore due to various problem of aircel was ignore before. Now onward i wont cause this has crossed its limits. past 5 no network coverage at all. I am sick of you aircel. this is been very disappointing
Author: Vijayalakshmi Swamy


Offender: Aircel

Country: India   State: Karnataka   City: Belgaum

Category: Telecommunications

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