Complaint / review / scam report
Idea Cellular Limited
Monthly Bill has been paid within time but they have barred my outgoing Calls

I am a service consumer of IDEA Cellular Ltd., since last many years with mobile no. 9891178689 of Ghaziabad - NCR region. During the month of December, 2012 they have raised my monthly bill of Rs. 323.49 with a due date of Ist January, 2013. I have paid the same vide cheque no. 299225 dated 31st December, 2012 of Bank of India, Ansari Road, Darya Ganj, New Delhi - 110 002 through drop box fixed at Shakarpur, Delhi 110092. In this context I would like to bring in your kind notice that the same cheque has been cleared on 4th January, 2013 from my bank account. I regret to inform you that today service provider has blocked by outgoing calls. When I contacted to 12345 of Idea Customer Care they have lodged the complaint and issue a reference number i.e. 116635333 and said that the outgoing calls will be activated by 10th January, 2013, if you have paid the bill.

This was very shocking sir as I have already paid the due bill within stipulated time, how Idea Cellular Limited has barred my outgoing calls, and why I should suffer on account of negligence/mistake of service provide.

Therefore, you are humbly requested to please register my complaint and do the needful as this incident has harassed me a lot mentally

With regards,

Virender Sharma

Ph.9891178689
Author: vsharmak


Offender: Idea Cellular Limited

Country: India   State: Uttar Pradesh   City: Ghaziabad

Category: Telecommunications

1 comment

ideacellular 10 January 2013, 11:33 PM
Dear Sir,

We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular
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