» » Bharti Airtel - Harassment --Compensation | #501638

Complaint / review / scam report
Bharti Airtel
Harassment --Compensation

Copy of mail sent to Airtel, Airtel openly fools consumer,
Exploit consumer, do not adhere to Business ethics
Sir

Complaint Against Airtel
Mobile no -8451042810
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I do not agree with your views. Issue remains unresolved since more then a 25 days
[1]I have made calls outgoing or received incoming calls on whats app only, then why charged
[2] Airtel has charged on incoming calls made by Airtel, received by me at USA, Even mobile data is switched off
[3] When app facility through wi fi is free where is the question of paying charges, even mobile data is switched off
[4] How Airtel can make unsolicited calls that too at midnight, harness consumer /customer
[5] What about handset which fell down from my hand while receiving one of the call from Airtel at midnight.
[6] How Airtel can activate international roaming facility on pre paid facility., without consumer/ customer consent
[7] My mobile number was /is not 4437105262 as stated by you, Please do not fool customer /consumer
My alternative number is c/o 91 22 23073612

I am not satisfied with your services

Jagduti Vaishnav
senior citizen


7696 Canyon Point LN
San Diago
92126 California
USA
CONTACT --C/O 91 22 23073612 [iNDIA]
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Response from Airtel

Dear Jagruti Vaishnav,
This is in reference to your communication to DOT with the reference number PMOPG/E/2017/0072673 dated 04th February 2017, wherein your concern is regarding balance deduction for the airtel mobile number 8451042810.
This is to apprise you that as per system validation adjustment has already been provided in your account for the above stated dispute. For details on tariff, visit http://www.airtel.in/mobile/prepaid/roaming/international
Furthermore, please be assured that our system is flawless and there is no manual intervention. The software captures the details of the call that you make from or receive on your mobile or the data that you use and generates the charges accordingly.
Moreover, we would like to inform you that International Roaming service is default service activation on all airtel prepaid numbers. Monthly rental of Rs.99 would be deducted from your main account balance once you latch on to the roaming network.
Also, we tried contacting you on number 4437105262 but could not establish contact.
Please be assured that it is our continuous endeavor to provide high quality service to the satisfaction of all our customers.
If you have any further queries/concerns, please feel free to contact us. We will make every effort to revert with a resolution as soon as possible.
Regards,
Seep Dutt
Customer Services
bharti airtel limited
Author: jvaishnav47


Offender: Bharti Airtel

Country: India   State: Maharashtra   City: Mumbai

Category: Telecommunications

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