Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Plan changing without information | News #52383

Airtel
Plan changing without information

Sir, MY BROTHER RAJEEV GOYAL RESIDING AT AHMEDABAD & WORKING IN RAILWAYS. RAILWAY HAS GIVEN 1 CUG CONNECTION TOHIM. AFTER SOME TIME AIRTEL STAFF CAME TO HIM AND GIVE 1 SCHEME THAT 3 EXTRA CUG CONNECTION WILL BE GIVEN TO FOR UR FAMILY MEMBERS, WITHOUT ANY CHARGES, AND U CAN TALK IN ZONAL AREA FREE WITH ALL OTHER CUG PHONES, AND U WILL GET 25/- RS EXTRA FOR USING WITH OTHER PROVIDERS LIKE BSNL, IDEA... BUT TODAY ON DATED 01/10, SUDDENLY 1 MESG COME AND TELL THAT YOUR PLAN CHANGED AND YOU WILL BE CHARGED 140/- PER MONTH FOR 1 CONNECTION.SIR ALL CUSTOMER HAD GIVEN THESE NOS TO THEIR WARDS OR FAMILY, NOW IT WILL BE VERY DIFFICULT TO CHANGE THE NUMBER AFTER EVERY 3 MONTHS. MY COMPLAIN IS THAT HOW CAN COMPANY CHANGE THE PLAN.THIS IS A CLEAR CHEATING, FIRST THEY MADE CUSTOMER & THEN CHARGE THE MONEY. IS THERE ANY RULE FOR THAT? HOW CAN THEY CHANGE PLAN, THEY DIDN'T TELL US THAT THE SCHEME WILL FOR LIMITED PERIOD, THEY TOLD US, THAT U CAN KEEP THIS PLAN, TILL YOUR WISH. NOW THEY ARE DOING CHEATING, PL DO SOME NEEDFUL STEPS. IF ANY COMPANY DOING, THESE TYPE OF CHEATING, THEN THEIR LICENCE MUST BE WITHDRAWN. THANKING YOU, JAY ANNA...


Company: Airtel

Country: India   State: Gujarat   City: Ahmedabad

Category: Telecommunications

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