Dear Team,
Would like to bring into your notice that Airtel debit money from accounts of customer with out any reason. I have purchased the number and got Rs 30 as balance. After sometime, when i checke the account, Rs 20 was debitted from my account. Again i recharged my number with Rs 50 . Again Rs 40 was debitted from my account. Airtel people told me that I have downloaded a game called Nazara... However, firstly, i never downloaded any game .. secondly... there is no game called nazara in android market.
The representatives at airtel in Andheri customer care took this thing very casually and instead of assisting me.. they simply ignored... I was told to contact 999 from the landline number, they were also help less in understanding the issue.
This is nto the first time with Airtel. I have used Airtel sims in Chandigarh, Bangalore and now in Mumbai .. everytime the same issue... sometime .. they say, u have downloaded game .. else, they activate the caller tune, .
Airtel got the worst service.. They are such a big brand and just cry for 5-10 - 15 rs.. everytime they deduct money.
Ph 9892457424
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