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Complaint / review / scam report
Prepaid number barred without intimation

My prepaid number was barred without any intimation. I called up 121/198, no help. I was asked to go to Airtel office and resubmit the documents. Why, no answer. I submitted my docs in Divyashree Chambers, Banerghatta Road Office. Even after a week, no update, outgoing still barred. I went to Koramangala office. The lady at prepaid counter tried helping and called up Banerghatta office, but they were clueless. I submitted my documents for the third time at Koramangala office and filled up the form again. I was given another sim stating that the old one will be barred in a day completely and new one will get activated along with my balance transfer, with same number. After 4 days, old sim is barred, new one not activated. I get a call from same lady stating that the old number can not be fixed and I will be given a new number if I visit them again. So after 4 calls to Airtel and 3 visits to their offices including 3 times documents submission; I am left without my number which is with everyone in my family and friends circle, including all official records.

All this hassle without any fault of mine. Highly unprofessional behaviour by Airtel. Never thought of this in my distant dreams.

I am going to disconnect my Airtel broadband and shift to some other provider who has some ethics left.


Author: manikab2007

Offender: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications


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