Complaint / review / scam report
Requesting Address proof repeatedly


I have been using the Aritel Prepaid Mobile (97410XXXXXX in Bangalore) since 2010 Oct, and the issues I am facing is that Airtel is requesting for Address proofs again and again. And my incoming & outgoing calls, messages everything blocked.

So i called from my friend mobile to customer care (they deduct 0.50 paise / 3 mins) and gave my address details and recovered my number again.Again i got a message after 3 weeks "your address proof and id proof are not matched with our database and your connection ll be deactivated".

My question is why is Airtel requesting for the ID & Address proofs again and again?

My friends also facing the same issue and customer care deduction 0.50 paise / 3 mins (new business in airtel ) . So we are plan to change other services instead of continuing with this nonsense. We are using Airtel past 6 years in Tamil Nadu. We haven't faced these kind of issues there. We were disappointed a lot and move to other good services.


Author: thanesh

Offender: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications


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