Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Hidden Charges | News #53315

Airtel
Hidden Charges

The Airtel is the worst service provider in the world. One day i saw my account had Rs.34.00 as balance and when i saw on next day morning it was Rs.29.00, Rs 5.00 gone. When i called the customer care, they told me i used Airtel Live to browsing but i am using mobile office which i paid Rs98.00. The further told me to send sms LIVE to 54321 to activate aritel live, its clearly misleading as it will just activate the Airtel live and when i send DLIVE to the same 54321 i got lot of options but none of them are related with deactivation. Since Its happening all the time, I am planning to move to Tata Doccomo which my Friend is using without getting any pain like this (He got Rs.10 back after the charged him without his knowledge). If the AIRTEL keep on doing this, they are going to loose their no.1 tag as service provider. Its clearly showing that Airtel is biggest loser after the Mobile portabality was introduced...

Regards,

Lakshmi Narayanan V


Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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