Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Subscription to services without consent | News #53375

Airtel
Subscription to services without consent

Airtel should get the First Prize for harassment and cheating of consumers. My mobile No. is 8105902310 (bought in Bangalore) and Airtel has arbitrarily charged me for a subscription for Hello Tunes for which I did not give any consent. When I bought the Prepaid card last year, they did the same and after shouting and much follow up they reversed charges.

Now again on 12th August I received a message saying “Due to low balance you have been charged Rs15 for 10 days of HT subscription. Normal charges 35/month.” This is ridiculous!

On 14th August, I got another message saying that the service will be renewed in 3 days.

They also ask us to send SMS to 121 for unsubscribing. As I often travel abroad, I am not in a position to do this and Airtel is taking advantage of this situation. This way they keep charging us for services and making money. This is outrageous as they are clearly extorting, cheating and harassing us customers for money.

I am requesting that Airtel refrain from arbitrarily subscribing me to services without my consent, unsubscribe me from Hello Tunes and credit all these charges back to my account immediately.

Jayanthi N.

17th August


Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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