Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Getting threat calls | News #53406

Airtel
Getting threat calls

After registering DND complaint for about a year and being clearly informed that till the problem of DND and promotional calls is not going to be fixed, I am going to stop the payment of my mobile no (9740700377). Got every time fake promises that from next month it will be done. Send this message to airtel, provide those message details and so on... every time called and register a complaint... So every month duty started that when ever I should get any messages or any promotional call... I should call them and provide the details and then they will work on that .customer is ..sitting in conferring call... sitting in meetings or what ever it is... calls/message from here and there never stopped. Then after some time when three month payment was not done from my side, one senior person from airtel called and assured me that now onward you will be not getting disturbed for these DND services kindly make the payment... next day I made the payment. Till approx 1 week no promotional calls and no messages... thought at last got rid of the issue... Very next week again the same scenario started... message message and message... Again started registering complaint... with airtel and same fake promise from airtel now it will be surely done... every week and every month same senario...

Now when I not made the payment for Last 3 months and told them clearly that till the problem of DND will be not fixed I'm not going to make the payment... first three months it was going like smooth way.but the DND never happened... and very next month they disconnected my connection without informing me and started giving threat calls... about the payment.

When I told what about the things I have suffered because of disconnection... and what are the option they have the answer I got was make the payment now and we promise you now you will not get any promotional calls or SMS and we will activate your no... or just drop this no but still make the payment... Otherwise same threats

So I clearly told that I am ready to make the payment but only on 1 promise that you will start/activate my no and will monitor for next month and if not getting any SMS or promotional message /calls will make the full payment... But still they are not agreeing... ad again started threats that... no this cant be done you make the payment we will reduce 200 hundred rupees and stop using this no as already its blocked... otherwise same threats...

Then when asked by you making fake promises then... then no answer... again same words. Sir make payment otherwise we no how to take money... come to this court and all...

...Kindly Suggest and take necessary action...


Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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