Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Deactivated without any notice and information | News #53613

Airtel
Deactivated without any notice and information

Hello to Manager,

Today it's really a bad time to me as well I missed out an important telephonic final round of Interview because of you people, It's really hurts me a lot, the only reason is you people mis behaviour and Irresponsibility deactivating my Mobile number without proper reason, Airtel given a service for more than 4 year today they point out me that Customer is Fraud, really bad.

Reason - :

Airtel mobile num - 9945050100

Alternative Mobile number is 9886581454 (My Hubby number)

Alternate emmail - Pushpareddyp @ gmail.com

I am holding an Mobile number 9945050100 more than a 4 years. Today unfortunatly without any notice they have deactivate without any proper reason. Really it's shame on Airtel, entire team is responsible for the incident happened to me. What I have done worng. For and without any reason how can you people deactivaate my Airtel number. I called the Customer Care I got a poor response your number is thrown in Basket for the Last 2 days. Until 7.00 PM on 08/06 I am using that mobile suddenly by 8.00PM it is deactivate without any notice. I am expecting a call from USA at 10.00 PM .I called customer care and response came to me is False message your mobile is deactivate 2 (1 hr before it was working fine) days days back, Really shame on Customer care people. Later I asked on what reason you have deactivated they told the silly reason not submitted the Documents. I am very sorry to say that. I have submitted the Documets (Photo and Hutch Post paid Bill) the Airtel executive came to my house and collected personally on Wednesday (i.e 08/04), still they have deactivated if I would have not submitted the documents then it is worth of doing that. It is really not good on Airtel. Cusotmer Care people told withput any notice they will not deactivate, but that is really not truth, no one infomed us, if that is case why I will recharge my mobile for 340Rs 3 days back. At least I asked the money refund the answer came to me is the card is recycled no money refund this is not really fare as well Airtel is earnning the money in this way by cheating the customer.

Please make my number activate, I have given that number to most of the people and most important to me as I am maintaining this number for more than 4 years. What ever doc you need I will provide once agian if you need, I have already submitted, thery are not believing the customer, if you are not believing the customer the bussiness what you doing is not corretct.

Please activate my number and most of my interview calls will be comming to that number, please I have given some other number as well for referecne I am completly dependent on that number. Try to understand my problem, if you really want to deactivate once I get a job or I informed to my collegues and friends my number which I will be taking later you can deactivate.

Unitl that time please do the needful I am really in trouble.


Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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