Complaint / review / scam report
Airtel
CONVERSION FROM POSTPAID TO PRE-PAID FOR SAME MOBILE NUMBER I.E 9900593595

Dear Sir,

On 9-Oct-2010 I went to Air-tel Office in Jayanagar 3rd block and told

them that I want a transfer from post paid to pre-paid on the same

mobile number i.e 9900593595. They told me to clear all outstanding as

on that day. I enquired from their telephone what is my total

outstanding as on that, I was told over phone that it is Rs 2024/=.

The Counter person told me to remit cash of Rs 2024/- immediately. I

paid the cash Rs 2024/= on 09-Oct-2010 at 14:30 hrs TRANSACTION ID NO

- 549504703 in respect of my mobile number 9900593595. The concerned

clerk in that office gave me the application for pre-paid and I filled

the application and returned to hime along with my pan-card and

driving licence photocopy for address and identification proof. They

said this transfer will take place within 48 hrs and gave me the

serial number 761322119.

Till today nobody has called me, when I went to enquire at the same

airtel office I was told that there is outstanding of Rs 49.50 in my

account. Again I REMITTED Rs 50/- CASH vide transaction Id NO

569453883. They also told me that their is no outstanding as of today

every thing is cleared and adjusted against my deposit and various

cash remittances made as mentioned above.

Everyday I am paying for your delay in closing my post paid and

opening my pre-paid for no fault of mine. I contacted 9845012345 today

evening around 7:30 p.m Mr. Vijay came on line I told him the whole

story, he said HE HAS LODGED THE COMPLAINT - COMPLAINT NUMBER

34268007 AND IT WILL BE DONE WITHIN 2 HOURS.

I AM REALLY FED UP OF THE WORST SERVICE I AM RECEIVING SINCE 4 DAYS.

NOBODY IS TAKING CARE OF MY PROBLEM. UNNECESSARILY THEY ARE DELAYING.

I THEREFORE REQUEST YOU TO LOOK INTO MY PROBLEM AND DO THE NEEDFUL

URGENTLY. FOR YOUR DELAY I AM PAYING THE RENT EVERY DAY.

IF IT IS NOT DONE QUICKLY i WILL MOVE THE MATTER IN THE CONSUMER COURT

AND CLAIM COMPENSATION FOR ALL YOUR FAULTS

--

Beheraj.R.Venkataraman

Phone-No [Res] 080-26594333

Cell No : 9900593595

9972018738
Author: venkat1950


Offender: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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