On 9-Oct-2010 I went to Air-tel Office in Jayanagar 3rd block and told
them that I want a transfer from post paid to pre-paid on the same
mobile number i.e 9900593595. They told me to clear all outstanding as
on that day. I enquired from their telephone what is my total
outstanding as on that, I was told over phone that it is Rs 2024/=.
The Counter person told me to remit cash of Rs 2024/- immediately. I
paid the cash Rs 2024/= on 09-Oct-2010 at 14:30 hrs TRANSACTION ID NO
- 549504703 in respect of my mobile number 9900593595. The concerned
clerk in that office gave me the application for pre-paid and I filled
the application and returned to hime along with my pan-card and
driving licence photocopy for address and identification proof. They
said this transfer will take place within 48 hrs and gave me the
serial number 761322119.
Till today nobody has called me, when I went to enquire at the same
airtel office I was told that there is outstanding of Rs 49.50 in my
account. Again I REMITTED Rs 50/- CASH vide transaction Id NO
569453883. They also told me that their is no outstanding as of today
every thing is cleared and adjusted against my deposit and various
cash remittances made as mentioned above.
Everyday I am paying for your delay in closing my post paid and
opening my pre-paid for no fault of mine. I contacted 9845012345 today
evening around 7:30 p.m Mr. Vijay came on line I told him the whole
story, he said HE HAS LODGED THE COMPLAINT - COMPLAINT NUMBER
34268007 AND IT WILL BE DONE WITHIN 2 HOURS.
I AM REALLY FED UP OF THE WORST SERVICE I AM RECEIVING SINCE 4 DAYS.
NOBODY IS TAKING CARE OF MY PROBLEM. UNNECESSARILY THEY ARE DELAYING.
I THEREFORE REQUEST YOU TO LOOK INTO MY PROBLEM AND DO THE NEEDFUL
URGENTLY. FOR YOUR DELAY I AM PAYING THE RENT EVERY DAY.
IF IT IS NOT DONE QUICKLY i WILL MOVE THE MATTER IN THE CONSUMER COURT
AND CLAIM COMPENSATION FOR ALL YOUR FAULTS
Phone-No [Res] 080-26594333
Cell No : 9900593595