Airtel
Unsuccessful Easy recharge money not returned

Hi,

I had done a easy recharge at an outlet for Rs 250.

I was told that that it will take 15 minutes.

But it was not successful.

Later i got it recharged for same amount at a different outlet which was successful.

I later went to the outlet where the transaction was unsuccessful. But the person says that there is no record in his sheet.

How do i get back my money.

I have got a message of unsuccessful recharge. Transaction ID:1708272686

Can i get to know which outlet this transaction ID belongs to.

This will help me get the proof.

Regards,

Shailaja G V