Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Unnecessary money deduction from Airtel prepaid account saying Thank you for choosing COMBO LOVE PACK | News #53956

Airtel
Unnecessary money deduction from Airtel prepaid account saying "Thank you for choosing COMBO LOVE PACK"

I have airtel pepaid connection with mobile number 9845494022. As I am in Ireland now, i am not using that Sim though I have inserted it in a Dual Sim compatible phone. So none of the GPRS services I have opted for. And I am not using any value added services. Now suddenly I got a sms saying that "Thank you for choosing COMBO LOVE PACK 2125 on your airtel mobile. You have been charged Rs 3.0 for 1 days". I really don't understand why Airtel gives these kind of unnecessary problems to the customer who is out of the country. So I can not call Airtel too as it will be there in Roaming and will be heaviely charged if I call. Actually roaming facility is neccessary for me as my parents give missed call to it.

Even when I was in Bangalore too, sometimes suddenly such kind of deduction for value added services happened. Then I called up them and fought and money got returned back. And I strictly told Airtel to stop Airtel Live and GPRS for me to avoid these kind of unnecessary deductions which happens without my consent. That time they disabled Airtel Live. Now suddenly how come they are blindly deducting money for those services which I haven't chosen yet all, that too when I am out of India.

Need help on this. It looks like Airtel repeatedly creating these kind of problems, which is a nuisance and loss for me.

Thanks and Reagrds,

Rohit


Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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