Respected Sir/Madam,
I am an airtel prepaid customer, my no is 9002185185 (west bengal). On dated 18/011 at 15:21:12 I received a message from 54321 that "YOU HAVE BEEN RENEWED FOR ROMANCE SUBSCRIPTION SERVICE FROM AIRTEL.YOU HAVE BEEN CHARGED RS.10/-." When I contacted Airtel complaint number 198 and talked with Mr. Ravi (Senior Executive - As told by him) for this unwanted forcily deduction of amount at 20:30 PM on 18/08, then he showed his inabilty for the cause of deduction of amount, but agreeed to get me the amount in AIRTEL Prepiad account reversed. I insisted him and asked him to tell me the reason for harrasing me with such type of unwanted deduction otherwise I will report the matter in consumer forum. In reply to this he asked me to go ahead with your complaint to consumer forum.
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