Airtel
Outgoing blocked

I had converted my prepaid plan to post paid just 20 days back and submitted all documents to Airtel Mansarovar office, bhopal. Now day before yesterday I got a sms from company that submit the documents in 2 days or your outgoing services will be discountinued.

Now my outgoing services has been discuntinued.

I am not able to understand if I have already submitted the documents than:

1 why should I resubmit all documents again.

2 Or if there is any correction in form than why local office did not informed me timely.

When I complaint on 121, their executive again suggested me to submit all documents again, my problem is that I am on tour for 1 week to Bhilai, chattisgarh and do not carrying Address and identity proof.

I am not able to make any outgoing calls even SMS to contact my family and others. No STO PCO available nearby and after 9 PM all shops get closed.

I dont understand where should i contact and how will i manage for next 1 week.

Regards

it this and

my complaint is that why should I give documents if i have already submitted it just 20 days back.given