I feel terrible pain while writing that irrespective of over a dozen mail to [email protected] from my side I am getting same and unfortunately wrong response.
I will be putting my query in simple words now (hope this is to be understood)
I had used Online bill payment facility to pay my bill on 21/ 08 for my mobile number 09665046157.
But some how I ended up paying the same amount twice that is I paid my bill of 219.50 twice.
Which is reflected on my credit card bill.
Now my simple question is the additional 219.50 which I paid should have been adjusted in my Sep bill but somehow it did not.
So I am expecting that amount to be adjusted in my bill to be generated on 20th OCT until which I am not going to pay my Oct bill.
Transaction for which I have already provided the Authorization code
020037
016341
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