Airtel
Outgoing not working

My number 9981242525 outgoing bard from 2 months i call to customer care they told me that sumit your document again thin i deposite 2 time documents

then also my outgoing not working then i again call to coustermer care they told me recharge your no. with 222 so i recharge my number with 222 rs then also my outgoing not working then they told my we solve your complant at 10 dec at 2.30 pm then there no complant solve

please help me

please

urgent

thanks