Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Prepaid connection | News #63273

Airtel
Prepaid connection

I am already using airtel prepaid no andrecently took another number 9559575687 in Oct-09 from 'Kriplani Brothers, A/14, Shop No. 8, Opp. Lucknow Hospital, Krishna Nagar, Lucknow. I submitted my documents to them. The number was activated and working fine, but within a week the outgoing was barred due to non-sub of docs. Then the shop owner said that due to some changein distributor, docs were notsubmitted in time so please submit again. I did the same. But in sometime incoing was also barred. I followed up with theairtel office in alambagh andtheysaidcdocs not recieved, please sumit them, but to your dealer only, since it will be fast then. So I talked to Kriplani again. He said that he has talked to people in airtel and the number will start working again in 2-3 hours. Since then he said it more than 10 times. But eventually now the number has completely failed to come even on network Sim registration failed is the message now. When I told this he said the sim is corrupt go to airtel office in alambaghand get a new one with same nagar. All else is fine. But today the airtel executive told me that this number is removed from network due to non sub of docs. During these days I loaded this number with 400 Rs because the shop owner said the number is fine and will work in few hours.

Over the loss of sim card cost and Rs. 300 plus, it has been a lot of mental harassment for me and I have exhausted from going to airtel office and this shopowner again and again.

Can someone at Airtel take note of my grievance and take appropriate action in this case to either refund my money or get this number activated with available balance.

Thanks in advance.


Company: Airtel

Country: India

Category: Telecommunications

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