Airtel
Thinking that nobody can't do anything

My friend, pranai told me to recharge 98 (which is related to internet) to his mobile no 9550812245 .

I went to a retail outlet i recharged, the retailer without knowingly recharged with the same amount. What happened is, actually with 98 amount there is no recharge exists, the actual recharge is of 94.

He didn't get single rupee balance or internet recharge. He told me about this. Then i called to customer care 121.They told me that not to worry just go to retailer and tell to cancel the transaction and get the problem solved.

I went to retailer and asked him to cancel the transaction. He called to know the procedure to airtel CC.He said this is not possible. Then i talked with retailer customer care executive they simply told me cancellation is not possible.

Complaint id given by airtel:0103073513

I had given money to retailer for recharge.

The amount already deducted from retailer account.

My friend neither got a single rupee balance or related recharge.

"Now where is my money? "