Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Over billing | News #63629

Airtel
Over billing

Hello I am Sunil Mistry 919867718158

I am getting Notice by Advocate sent on behalf of Bharti Airtel.

I talked to 121 and also send email to of my complete summary of usage, They still did not stop calling on my land line and sending me notice.

Before traveling to Singapore I checked charges (the website of Airtel shows Singtel service chart of Rs. 78.83/- as outgoing and Rs. 44.13/- as incoming, GPRS of 10S$ for 1 MB)

Summary

This refers to my Bill dated 21st August

The total outgoing calls made were for 17 minutes all together, 17 x 78.83 = 1340.11/-. (charged as Rs. 1569.72/- @ Rs. 92.13/-)

The total incoming calls where received 24 minutes all together, 24 x 44.13 = 1059.12/-.(charged as Rs. 1256.93/- @ Rs. 52.42/-)

There was no sms where made which is priced as 72.42/- the number listed is not valid number,

GPRS which is priced as 4782.80/-. which is not been used, If at all its been used then (I asked for clarification for it that what is the rate charged per minute cause it comes to Rs. 880.88/- per min or Rs.4.75/- per Kb. and bill shows in just 5 minutes there was millions and millions of bytes used) which is impossible.

With concern to call made by me on 121, on 30th August AirTel Executive told me to make payment immediate which was appropriate.

I calculated Payment to be made is

Late payment 75.00

Bill plan 299 299.00

Usage charges 191.40 less

Discount 52.50 138.90

SMS Local 3.00

National Roaming Incoming 3.00

Outgoing 9.00

SMS 3.00

International Roaming Incoming 1059.12

outgoing 1340.11

Total 2931.13

10% tax 293.113

2% Cess 5.86

1% Edu. Cess 2.93

&&&&&&&&&&&&&&&&&&&--

Grand Total 3233.033

&&&&&&&&&&&&&&&&&&&-

I made the above mentioned payment on 3/9/09 as Cheque No. 498592 Rs. 784/- and 498593 Rs. 3232/-

Refers to Bill Dated 21 September

My current Bill Amounting Rs. 966.07/- is actual Rs. 675.15/- (payment made Cheque No. 097319 Dt. 27/9/09 Rs. 675.15/- )

After making intimation for the above mentioned problem to be solved sill Late payment is been charged to me Rs. 290.92/-

Ther was no call from Airtel department to resolve my problem and make the correct adjustment. But there are unlimited unwanted calls from AirTel.


Company: Airtel

Country: India

Category: Telecommunications

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