I, JATIN GOPAL GALA, THE USER OF 9892308705 OF AIRTEL. THIS IS TO BRING YOU TO NOTICE ABOUT DEDUCTION OF RS 99 WITHOUT THE USE AGE.
1. I HAD RECEIVED A SMS FORM 54321 AT AROUND 3 AM ON 23TH FEB SAYING THAT THE AMOUNT OF RS 99 WAS DEDUCDED FOR SOME GAME.
2. I TRIED OUT TO CALL CUSTOMER CARE BUT FOUND THAT IT WAS INACTIVE.
I REPEATEDLY TRIED TO CALL 121 SERVICE BUT THE ANSWER WAS SAME.
3. NO COMPLIAN NUMBER GIVEN SAME DAY, I VISITED AIRTEL CUSTOMER CARE IN CHAKALA, A LADY ASSITED ME, AND CALL CUSTOMER CARE WERE IN A LADY ANSWER THE CALLED TOLD ME THAT IT WAS DEDUCTED FOR SOME GAME. ON ASKING FOR THE COMPLAIN NO .SHE DID NOT GIVE FOR THE SAME, ON FURTHER ARGUMENT SHE GAVE ME THE FOLLOWING ADDRESS AND PHONE NO 9987234865 (CHERYL, SOME MANAGER), BHARATI AIRTEL, 7TH FLOOR INTERFACE BUILDING NO 7, LINKING ROAD MALAD, MUMBAI 64. AND SAID HE WILL GIVE THE COMPLIAN NUMBER
4. ON CALLING ON THE NO. ITS WAS SWITCH OFF.
5. AGAIN THE SAME LADY CONNECT ME TO SOME HELP LINE NUMBER, WERE IN THE GENTLE MAN ASK ME ABOUT THE PROBLEM AND GAVE ME THE COMPLIAN NO.
COMPLIAN NO. 30223246258.
THE BALANCE IS NOT REFUND TO MY ACCOUNT YET……..
AIRTEL IS NOT AT ALL PROVIDING THE SERVICE AS PER STANDARDS SET BY OTHER SERVICE PROVIER .
DON’T BUY NEW AIRTEL BCOZ OF POOR SERVICE –CUSTOMER CARE REMAIN TO BE INACTIVE MOST OF THE TIME.
PLS ANSWER ME FOR THE FOLLOWING ISSUE . WAITING FOR UR REPLY
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