Hi,
My father is holding mobile connection in Kerala and is presently roaming in Bangalore. The connection got barred for reason only know the Airtel. I had called up the customer care in Kerala from my Bangalore number (its charged STD though I made the call thru my airtel number itself). After spending 5 minutes on hold, finally an Airtel representative answered my call. He gave trivial solution like switching off and swithching on the phone etc. which obviously did not work. He then made me hold for another 5 mins (in the pretext of checking in the system) and then abruptly cut the call.
After this I had sent a mail to airtel's email ([email protected] &[email protected]) on 5-Feb. I have got only one message on 05-Feb that they are working on the issue. Today its 28-Feb and I am yet to get any resolution for the same.
I am posting this to make every one aware of the bad service offered by Airtel.
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