Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Worst customer service ever seen | News #64519

Airtel
Worst customer service ever seen

This is with reference to my airtel no.9987822091.

I had called up on the toll free no. Regarding gprs issue as i was getting link not available try again later and the support executive was totally unaware of product knowledge as was unable to differentiate the difference between airtellive and mobile office which supports third-party application connectivity such as opera through which i was able to surf on internet and was not able to access through inbuilt browser but i cant access through airtel live which doesn't support opera etc. And according to support executive i m not mobile office user but as u can see i regularly recharge my cell through 98rs voucher so i insisted to talk to supervisor so executive told me that priti the team leader will cal me within 1 hrs but she dint and today i called for the same but got an answer that she is not available right now and any other will call me for the same as i denied for the same. So i will never prefer anyone for airtel connection and will personally beg them to deactivate them airtel card. I need you to take an action against priti as she thinks that this is a joke. Thirdly if this email has been send to same department so i will write another to higher authority. At last will most pathetic customer service in my life. kindly take a serious action against the agents and team-leader priti and against airtel as well and if you are unable to do this let me know i will visit consumer forum physically.


Company: Airtel

Country: India   State: Maharashtra

Category: Telecommunications

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