Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Fraud prize calls | News #64585

Airtel
Fraud prize calls

Dear Sir/Madam,

Yesterday (30 March) My wife got missed call from 923052271529 on her airtel prepaid mobile connection. When my wife called back on this number the person named as Sunder replied that he is calling from Airtel, Head office Mumbai and told that you have won a lottery of Rs 10 Lakhs for that he needs identity proofs and tried to ask person details. My wife asked this person to contact me but this person said that ask your husband to call on this number.

My wife informed me in office and I called back this person. He said that your wife has won a prize of 10 lakhs and you have to pay processing fee of Rs 11000 thousand. When I asked him that I will varify about the lottery on airtel customercare then this person started saying that dont contact airtel otherwise someone will miss guide you and will take advantage of prize money. Then I got doubt and disconnected the call saying that I will varify with airtel then will callback.

And then I searched on internet and found lots of complaint on same fraud calls.

Here I want to ask airtel that if lots of people are complaining about these calles and giving these contact numbers, why airtel in not taking necessary action??

Today Airtel sent me an SMS saying that "You have made a call to ISD CODE 0092 code. We urge you to excercise caution while calling unknown numbers and sharing personal details as it can be misused".

What is the significance of this SMS when call has been made?

If you already know about these fraud calls why dont you circulate one SMS to all your users??

Request you to please do needful.

Thanks & Regards,

Gautam S. Yadav


Company: Airtel

Country: India   State: Uttar Pradesh   City: Gautam Buddha Nagar

Category: Telecommunications

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