Hi
I am Swati. I have complained about the incorrect international call charges to Airtel but I did not get any resolution yet. I have activated Rs. 27 Pack for reducing Internatioinal call charges from Rs. 6.40 to Rs.1.99. But still they are charging me wrongly.
I had made first complaint about this to Airtel on April 9. But till now I did not get any resolution.
Still my account is charging incorrectly. Yesterday (on May 4), I had call to USA for 19 minutes. The charge should be deducted Rs.38.00 (approx.). But my account was charged Rs, 45.55 for this call.
Also we are facing problems while connecting to the customer solutions. If I have contacted customer solution one time in a day, it will not connect again.
One more thing, I am facing the network problem at my home but no solution. Can I get any help, please let me know at [email protected]
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