In march end gave a cmplaint that call drop, zero signal frequently happening and that we are not able make or take any calls-flat a 106, natrajan residency, padmaraonagar-secunderabad- the whole of the residency-especially south side, west side n east side the signals are weak... the signals from idea, dokama are clear...
after the complant no action has been taken ad after few weeks we have called again and we are told that the issue is sorted out- how can jissue sort out without anybody coming and inspecting our home and premises? after my 2nd complaint people came and verified and gone... no information to us. on 29th april i have written to ombudsemen on the same issue and also that generally whole of hyderabad airtel is becoming weak and many main roads and buiding signals are zero and still airtel is expanding and wants more subcribers without addeing service level...
after the complani 2-3 calls came and updated me and finally in may mid peole from ericsson came and tested and suggested that signal boosters/enhancers have to be kept and that airtel concerned people will come and so far no one came... meanwhile i canceeled my 3rd airtel mobile-8000143856 in lei of bad signals/services and i got calls saying 2nd june is the dead line and requested me to keep the sim..i was adamant and cancelled the sim... now we are at 11th June and problem is same and no body from airtel bothered.
now i have planned to canacel other airtel sim and switch to Dokomo immly.
Please see that the company is penalised for negligance, carelessnes.
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