One complaint of faulty telephone fixed line instrument was
lodged with AIRTEL on 19.06.2010 vide complaint no. 34055362. The fixed line Telephone no. is 011-42440400
The complaint was attended by a lineman on 26.06.2010 after seven days.
He brought a very old, badly scratched instrument, which was later found to be not- working for replacement.
When his office was contacted Some Rajesh Tewari Responded in a very rude & arrogant manner.
Ultimately the Fault was not rectified.
There was considerable delay in attending the complaint.
The attitude of the persons was very rude.
The Air-Tel which spends very huge amounts on ADS to show off their customer service ARE A BIG ZERO IN REALITY.
I WONDER, IF SOME BODY WOULD ATTEND MY COMPLAINT PROPERLY & TIMELY.
DAVINDER KUMAR ARORA
011-42440400.
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