Airtel
Deactivation of services without prior notice

My 5 year old pre paid connection was suddenly deactivated without any prior communication or notice. The reason, which I later came to know, was that I needed to verify my identity & submit necessary supporting documents. My mobile services were stopped till I submitted the necessary documents.

I believe that disconnecting services without intimating the user is extremely inconvenient & not an acceptable practice.

Kindly look into the matter.

Regards

Srikant Khandelwal