Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - EXCESS DEDUCTION FROM LANDLINE TEL BILL | News #66225

Airtel
EXCESS DEDUCTION FROM LANDLINE TEL BILL

I have been requesting for refund of deductions, OF RS 1997 started one year from ECS after i had surrendered my tel., FOR THE PAST 9 MONTHS BUT THERE IS NO RESPONSE. FROM AIRTEL.while in india i visited their office but only false promise to refund shortly and they refused to give any document confirming or denying the same.

P. SHARMA

MOB 00971559837756

Re: TEL NO. 01204265540 [|BAL|Qrc639366|]

Dear sir,

Pl. refer to my complaint no. 28348176 and various reminders since

past 9 months, as well as personal visit to airtel sector-18 noida

where it was promised that refund for excess deduction will be

expeditiously done, i am still awaiting the refund of excess payment.

Pl. inform status of refund ASAP.

Pl. ref my complaint pending for over a month now. Inspite of various reminders deductions are still being made from my bank account. There is no response from your end except auto message to attend in 24 hrs.

date 6-2 amount deducted Rs 647, date 4-1 amount deducted Rs 759, date 8-12 amount deducted Rs 591.

I will be compelled to take up the matter with consumer forum in case the deductions since last three months are not refunded immediately, and further deduction stopped. Pl. confirm to me and my bank of the same.

My accounts were -

1) Airtel Landline & Broadband - Account Id : 12120868 Airtel Landline number 0120-4265580

2) Airtel Mobile - Account Number: 102-100573132 Airtel Mobile Number: 91-9818668002

P. Sharma

mob: 00971559837756

On Thu, Jan 7 at 8:09 AM, pramod sharma wrote:

Pl. find all the relevant details for you to give a meaningful response. In case there is anything still required pl. be specific and do not hesitate to ask, but pl. arrange to refund the amount deducted.

I was using Airtel Telephone and Broadband Services till around March. I was very pleased with your service, never had much of a problem. After which i became an NRI. I had discontinued both services (Landline Broadband & Mobile) with Airtel before leaving India. But deductions are being done from ecs from my account.- Rs 591 on 8-12 and Rs 791 on 4-1. Please let me know why is it happening and kindly advise the refund procedure.

My accounts were -

1) Airtel Landline & Broadband - Account Id : 12120868 Airtel Landline number 0120-4265580

2) Airtel Mobile - Account Number: 102-100573132 Airtel Mobile Number: 91-9818668002

It feels very unfair to be paying for something i am not using from your side. Kindly look into it urgently to stop further deductions and refund the deducted amounts.

Hoping your post disconnection services are as good as others.

Thanking You

Piyush Sharma

E-319, Ram-Vihar, Sector-30, Noida (My registered address)

me, Care (18) Inbox Re: tel no. 01204265540 - … PM, Care NCR wrote: Dear Mr. Sharma, Thank you for writing to Airtel … 4:02 pm

Piyush Sharma Inbox A/c-12120868 (Feb d/c problem). - … 03 PM To: [email protected] Subject: deduction I have surrendered all airtel landline & mobile and am NRI for last one year but deductions are being done from ecs … Jul 1

121, me (2) Inbox Re: TEL NO. 01204265540 [|BAL|Qrc639366|] - … mail us at [email protected] ¿ Fax us at 0120 4313579 Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the … Jul 1

121 Inbox Re: TEL NO. 01204265540 [|BAL|Qrc847397|] - … mail us at [email protected] > ¿ Fax us at 0120 4313579 > > Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. > 0114XXXXXX in the … May 10

121 Inbox Acknowledgement Mail. - … mail us at [email protected] > ¿ Fax us at 0120 4313579 > > Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. > 0114XXXXXX in the … May 8

121, me (2) Inbox Re: TEL NO. 01204265540 [|BAL|Qrc643598|] - … mail us at [email protected] ¿ Fax us at 0120 4313579 Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the … May 8

121 Inbox Acknowledgement Mail. - … mail us at [email protected] ¿ Fax us at 0120 4313579 Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the … Apr 5

121, me (2) Inbox Re: TEL NO. 01204265540 [|BAL|Qrc635549|] - … mail us at [email protected] ¿ Fax us at 0120 4313579 Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the … Apr 5

121 Inbox Acknowledgement Mail. - … pramod sharma To: Care. [email protected] Message body: reply awaited p.sharma On 1/7/10, pramod sharma wrote: Dear Sir, The landline tel no. is 01204265540 P. Sharma On Wed … Apr 4

121 Inbox Acknowledgement Mail. - … mail us at [email protected] ¿ Fax us at 0120 4313579 Note: Please mention your Airtel Fixed-line number along with STD Code, e.g. 0114XXXXXX in the subject of the … Apr 3

Sharma, Ashish Inbox 01204265540 is the correct number. - … 13:14 To: [email protected] Cc: Sharma, Ashish Subject: Fwd: V.IMP. 01204265540 is the correct number. Forwarded message From: Sharma, Ashish … Mar 3

Sharma, Ashish Inbox FW: 01204265580 - … 12:06 To: [email protected] Cc: Sharma, Ashish Subject: 01204265580 Forwarded message From: saurabh wadhawan


Company: Airtel

Country: India   State: Uttar Pradesh   City: Gautam Buddha Nagar

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google